An image or icon that activates your personalized experience in a given CTHS scene.

A CTHS experience is accessed by means of a mobile device (smartphone or tablet) running either iOS or Android.

There is a simple process to beginning an experience:

1. Download the free Cosmos Continuum app from the Apple or Google store
2. Register
3. Once registered, touch the "AR" icon to activate the camera on your mobile device
4. Aim the device's camera at a trigger icon on the scene

Make certain that the entire trigger is within the field of view of the camera. It is not necessary to capture a photo. The trigger will activate the experience.

Access to a CTHS experience is free to the consumer. Healthcare facilities pay a licensing and/or subscription fee.

The full Privacy Policy can be accessed from this link. In summary, any and all information submitted to Cosmos as part of your registration is completely confidential. It is not shared with any person or company. Information is exclusively used to provide the relevant experience to the specific user. All data is deleted when you delete your account in the app.

The unique identifier is the person's email address. If an individual has more than one email address, that person may register for more than one account.

Registration is the process of inserting requested information into the fields of the online registration page.

Yes! Click here to go to the App Store (iOS/Apple). Click here to go to the Play Store (Android).

No, the app is free to download and completely free to use. It is also completely ad-free.

To ensure you always have the latest features and improvements, we recommend enabling automatic app updates on your device. Here's how to set it up: For iOS devices (iPhone/iPad):

1. Go to 'Settings' on your device.
2. Scroll down and tap on 'iTunes & App Store'.
3. Under 'Automatic Downloads', ensure the switch next to 'Apps' is turned on.

For Android devices:

1. Open the Google Play Store app.
2. Tap the profile icon in the top right corner.
3. Tap Settings > Manage Apps & Device > Auto-update preferences.
4. Select 'Auto-update apps over Wi-Fi' or another option you prefer.

By adjusting these settings, you can ensure you never miss an important update. You can also manually check for updates in the App Store or Google Play Store.

Ensure that your device's camera can see the image properly:

1. Make sure there is sufficient light; avoid dark settings.
2. Minimize reflections on the image.
3. Ensure the camera can see the entire image/marker.

If problems persist, please send us a message!

Sure! Once you open the app, all you have to do is point your device's camera at the product, and the hidden world will appear immediately.